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How to pay:


Through Batelco e-Services:
Currently we accept AMEX, Visa and Master credit cards only.
Click on the icon (Pay by Credit Card) on the right side of this page, you need to be logged in to Batelco eShop to use this facility.

By phone:
Visa, Mastercard, Diners and AMEX cards are accepted by calling our Customer Call Centre on tel. 17 88 11 11

By Post:
Cheque only addressed to Batelco,(UR22) P.O. Box 14, Bahrain. All cheques should be crossed and payable to Batelco. Please write your telephone number and invoice number on the back of the cheque

Through the Banks:
Either cash, cheque or through the ATM machines at any branch of the following banks:

  • Al-Ahli Commercial Bank
  • Arab Bank*
  • Bahrain Islamic Bank
  • Bank of Bahrain Kuwait
  • British Bank
  • National Bank of Bahrain
  • Standard Chartered Bank
  • The Bahraini Saudi Bank*
  • Citibank
( * Payment through ATM is not available )

Note: Arrangements have to be made with your bank to effect payment through the ATM Network - application forms are available from your bank.

In person :
Either cash, cheque, ATM card, Auto Pay machines or Credit Card at any of our Customer Service Centres located at:

  • GOSI Shopping Mall
  • Batelco Commercial Centre
  • Isa Town Shopping Mall
  • Shaikh Hamad Avenue, Muharraq
  • East Riffa Market
  • Airport Departure Lounge
  • Hamad Town


Overdue Accounts


Your attention is drawn to our General Terms and Conditions, in particular ALL BILLS ARE FOR PAYMENT NOT LATER THAN THE PAYMENT DUE DATE shown under Telephone Summary.


Bill Enquiries/Requests/Disputes


For all your bill related enquiries, requests or disputes you can send eMail to: ccc@btc.com.bh -OR- Tel: 17 88 11 11 or 196 or +973 17 88 55 58 -OR- Fax: +973 17 88 55 55.

 

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