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Customer feedback
Please help us to answer the following questions with your ratings:
1. How friendly was Batelco e-Services in general?
Excellent
Very Good
Good
Requires Improvements
2. Was the information available on the site enough to raise your request through the web?
Excellent
Verry Good
Good
Requires Improvement
3. How was the response rate by Batelco in processing and handling your request?
Excellent
Very Good
Good
Requires Improvement
4. How do you rate the services provided through this system as a communication channel with Batelco compared to other communication channels e.g.: Customer Service Centers and Call Centers?
Excellent
Very Good
Good
Requires Improvement
5. To register a customer for using "Batelco e-Services", three key information items are required:
- Phone No.
- CPR/CR according to the type of customer Residential/Business
- Customer/Account No.(shown in the customer's telephone Bill)
Do you think this information is enough to secure your personal/company details and your communication with Batelco via the web?
Yes
No
6. What kind of comment would you like to send?
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7. Do you have any comments about our:
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