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| Please help us to answer the following questions with your ratings: |
| 1. How friendly was Batelco e-Services in general? |
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| 2. Was the information available on the site enough to raise your request
through the web? |
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| 3. How was the response rate by Batelco in processing and handling your
request? |
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| 4. How do you rate the services provided through this system as a communication
channel with Batelco compared to other communication channels e.g.: Customer
Service Centers and Call Centers?
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| 5. To register a customer for using "Batelco e-Services", three key information
items are required: |
- Phone No.
- CPR/CR according to the type of customer
Residential/Business
- Customer/Account No.(shown in the customer's telephone
Bill)
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| Do you think this information is enough to secure your personal/company
details and your communication with Batelco via the web?
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| 6. What kind of comment would you like to send? |
| Enquiry
Complaint
Suggestion
Praise
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| 7. Do you have any comments about our: |
| Other:
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Enter your comments in the space provided below:
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| Please contact me on the following E-Mail: |
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